Ok, well maybe not universal. But we have a cable problem so DH called the cable company yesterday and asked for someone to come out to take a look at our cable. The person on the phone said they would send someone over between 6 and 8 pm. (6&8pm??) I thought it was a little strange, so I was not surprised when they didn't show up.
However, I was shocked! SHOCKED! I tell you! When the cable guy showed up at 10pm! TEN! PM! I was already getting ready for bed, and had to hide out in our room while he tried to fix our TV. I couldn't believe it... still can't believe it! TEN! DH talked to the man and he said that they work until right around 10 every day. I wonder what time they start....
So it is good to know that even in foreign countries repair men never show up when they are supposed to, even if they do work really late.